Our HÅVN trees are characterized by their extremely realistic appearance. Depending on the model, they are made either from 100% injection-molded PE or from a high-quality PE/PVC mix that faithfully replicates real fir branches. Injection-molded means that the needles are made from polyethylene using an injection-molded process: These three-dimensional, matte-green needles look and feel deceptively similar to real fir needles. A 100% injection-molded tree is currently the ultimate in naturalness – you can hardly tell it apart from a real tree. But our mixed models also look very realistic: Here, injection-molded needles are used on the outer branch tips, and PVC branches provide fullness inside. This combination creates a dense, full appearance. Many of our customers particularly praise how lifelike and beautifully dense the trees are. In short: visually, with a HÅVN tree, you won't miss a real tree.

Yes, you can rely on tested quality. Our materials have been tested for freedom from harmful substances and flame-retardant properties . Safety is our top priority. There's no unpleasant chemical odor, as we avoid cheap PVC plasticizers, which often cause fumes in inferior trees. Instead, our plastics even meet strict standards, such as those that would apply to children's toys. So you can place the tree in your home without worry—even households with children or pets don't have to worry about harmful substances. Furthermore, all of our injection-molded branches are flame-retardant according to DIN standards, which represents an additional safety aspect.

In the unlikely event that a component of your tree is missing (e.g., a connector or part of the stand), please contact our customer service. Have your order number ready and let us know which part is missing. We will promptly arrange for the missing part to be sent to you – free of charge, of course. Our goal is to ensure that your tree arrives complete and ready for use. Missing parts are extremely rare, but if they do occur, we will resolve the issue quickly and efficiently so that you can fully assemble your tree.

Your HÅVN tree is delivered in a sturdy cardboard box made from recycled material, which can itself be recycled later. We avoid unnecessary plastic as much as possible – for example, the branches aren't wrapped in individual plastic, but the tree itself is efficiently secured within the cardboard box. The tree stand is made of metal and wood. Overall, we strive to keep packaging waste to a minimum. Of course, the tree must arrive well protected, but we achieve this primarily through clever packaging techniques. This way, you can enjoy not only the tree but also a clear conscience.

The price differences between our tree models depend on several factors.

Size: Larger trees require more material and more complex manufacturing, which is reflected in the price.

Material: Trees with a high injection-molded content (especially 100% PE injection molding) are more expensive to produce and therefore also more expensive to sell for – but they offer the most realistic appearance. Mixed trees made of PE and PVC are somewhat cheaper to produce and therefore less expensive, but they also look very attractive.

It's important to us to offer something for every budget – from entry-level models to premium firs – while maintaining a fair price-performance ratio . Every investment in a HÅVN tree is worthwhile in the long run, as you'll enjoy it for many years.

Our tree is made of flame-resistant plastic and burns significantly less than a dried-out real tree. Additionally, our tree is classified as flame-resistant . This reduces the overall fire risk .

However, flame-resistant does not mean incombustible. If plastic catches fire, it produces very hot flames and toxic smoke . Therefore, we advise against using real candles on the tree. LED fairy lights are a safe alternative – they generate hardly any heat, create an atmospheric glow, and can be used for hours without any problems. It's also important not to place the tree directly next to a radiator or fireplace .

Our tree offers significantly greater safety than a real Christmas tree, but open flames should still be avoided.

The environmental impact of artificial Christmas trees is a much-discussed topic. Basically, a plastic tree must be used for many years to compete ecologically with real trees . This is due to its PVC or PE manufacturing and transport , which initially generate CO₂ and consume resources. Various studies cite a period of at least 8–10 years , and sometimes up to 15 years , for an artificial tree to "catch up" ecologically. If it is used for this long or longer, its environmental impact is roughly equivalent to, or even better than, cutting down a real tree every year.

The advantage of artificial trees is that they can be reused for many years and require no additional resource consumption during this time – apart from storage . This eliminates the annual tree production on plantations, the use of pesticides in the cultivation of real trees, and recurring transport routes . After a few years, the cost savings exceed the annual expenditure for real trees, making artificial trees financially attractive in the long term. In addition, there is no annual disposal of green waste , which is often costly, especially in cities.

The real tree, on the other hand, is a renewable resource and biodegradable . While growing , it absorbs CO₂ , but is usually harvested from plantations after a few years and often treated with fertilizers or pesticides . Long transport routes —sometimes even importing from abroad —can further worsen the carbon footprint. If the tree is composted or burned after use, its overall carbon footprint remains relatively neutral, but only for that one Christmas Eve.

Conclusion: An artificial tree is particularly environmentally friendly when it is used for as long as possible. Ideally, for over 15 years , as this offers a clear advantage over 15 real trees – with all the associated transport and disposal costs . At the end of its useful life, the tree should be disposed of in an environmentally friendly manner . With careful use, an artificial Christmas tree is a sustainable alternative that brings joy year after year without having to cut down new trees.